Warranty

Stick Warranty

  • If a composite hockey stick is broken due to a manufacturing defect, within 30 days of being received, it may be eligible for a one-time replacement!
  • The warranty policy does not cover any breakages due to misuse or abuse.
  • The manufacturer handles the warranty directly for online purchases. View the «Warranty» section on the product's page for details. Take note warranty periods and conditions will vary by manufacturer and an original proof of purchase is required.
To initiate a warranty claim for a hockey stick, please contact the manufacturer:

Manufacturer

Contact Information

Bauer

Bauer Warranty
1-888-509-6875

CCM

CCM Warranty
1-800-644-1677

Warrior

via Hockey Supremacy
1-855-632-8787

Fischer Hockey

warrantyhockey.us@fischersports.com

True Hockey

True Hockey Warranty
1-855-388-TRUE (8783)

 

Product Warranty

  • If the equipment is broken due to a manufacturer defect, within the warranty period, it may be eligible for a one-time replacement!
  • If the equipment is broken due to a manufacturer defect, the manufacturer needs the item in its entirety, including all its components.
  • The warranty policy does not cover any breakages due to misuse or abuse.
  • The manufacturer handles the warranty directly for online purchases and the warranty period begins once you receive your order. View the «Warranty» section on the product's page for details. Take note warranty periods and conditions will vary depending on the manufacturer and an original proof of purchase is required.
To initiate a warranty claim for a piece of equipment, please contact the manufacturer:

Manufacturers

Skates

Helmet

Protective Gear / Bags

Contact Information

Bauer

90 days

365 days

90 days

Bauer Warranty
1-888-509-6875

CCM

90 days

365 days

90 days

CCM Warranty
1-800-644-1677

Warrior

365 days

30 days

Warrior Warranty
1-866-966-6092

Sher-Wood

90 days

sherwoodcustomerservice@cantire.com
1-844-651-2313

True Hockey

180 days

90 days

True Hockey Warranty
1-855-388-TRUE (8783)

 

Damaged or defective items

  • All packages are inspected before they ship from our warehouse. An item that was discovered to be damaged or defective upon reception can be replaced if the item hasn't been used. HockeySupremacy.com will replace the item and ship the replacement to you free of charge. We will do everything in our power to ensure that your item is replaced promptly and without hassle. If the item is not available or produced anymore, you will be issued a store credit for the original cost of the damaged item. Please send us a picture of the damaged or defective item at support@hockeysupremacy.com and refer to How to return an item for more details on the shipping.